August 2021

Audible's returns policy -- who wins, who loses?

Audiobook supplier Audible has recently caused controversy by changing its long-standing one-click, no-questions-asked returns policy. Why? And who stands to gain and lose from this change? What are the broader implications?

Categories: general computing

Spy pixels -- how worried should we be?

'Spy pixels' or 'tracking pixels' are surprisingly prevalent in email messages -- they are found, it seems, in perhaps 70% of all such communications. Is this cause for concern? How much personal data are they brokering?

Categories: general computing